Student Center FAQ
To support JCC families, and in coordination with the various learning environments throughout the communities we serve, the JCC is proud to introduce JCC Student Center. This full day program will empower parents to sustain their daily schedules, students to receive active onsite support and engaging activities throughout a virtual school day, and school districts to successfully implement their unique learning plans. As our entire community works to thrive through the realities of this pandemic, we are confident that we can deliver a safe and sustainable program for our member families.
Each school has a different schedule for virtual and in-person education – and each school is being uniquely served by the JCC Student Center Program. Scroll down to read more about our policies and procedures for the Fall Session.
Learn more about the 3 Units that comprise JCC Student Center
Frequently Asked Questions
What is Student Center?
Student Center is the JCC’s full day support program of the Harry & Rose Samson Family JCC designed for K5-5th graders. It enables children to socialize and participate in enrichment activities while also attending to their virtual school responsibilities in a relaxing, yet structured environment.
How are you ensuring a safe and engaging environment?
Participants and staff will answer our health screening questions as well as have a temperature check at the start of each day.
Our staff and children attending the program will be required to wear masks while inside their learning spaces and when not able to maintain a safe social distance during outside activities. We will clean our spaces in regular intervals including extra cleaning of the high touch surfaces. Windows will be open in classrooms to ensure maximum air flow, and we plan to spend as much time outside as the weather permits.
How is the JCC prepared to offer this type of program?
While not a traditional elementary school, the JCC has a depth of experience in providing school age children with meaningful, safe, and engaging full day programming. We partner actively with local school districts, and have a comprehensive understanding of how each district serves its students. Our staff is experienced in full day child care and education; from our day camp programs to our traditional after school programs to recreation and arts – we are proud to have a staff team that is uniquely prepared to support your children, physically, emotionally, and educationally. In partnership with parents, we’re confident we can support a student’s academic success, provide a high-value JCC experience, and support children’s parents as they balance virtual education with work and life responsibilities.
Who is this program for?
This program has been specifically designed for JCC Members with students in neighboring districts where in-person instruction will be limited or strictly virtual, and parents require additional supervised support beyond the home environment.
What does the typical Student Center day look like?
As we’ve done throughout our Youth Summer Programs, our days will be similar. Your child will be grouped into “Units” based on their school. Once your child arrives at Student Center, they will go to their Unit’s Landing Zone, where they will wash their hands and prepare for their day. The unit will then divide into smaller groups and go to one of their Zones for learning or activities. They will rotate between their Zones throughout the day, for a fun, interactive and educational day.
7:45-8:00 AM – Children arrive and prepare to begin their virtual learning
8:00-3:00 PM – Virtual learning mixed with group activity (sports, games, art, etc) led by our teachers.
3:00-4:30 PM – Supervised free choice activities
(subject to change depending on school schedule)
For our group activities, we use the entire JCC facility! Sports and games are often run outside or in the gym. We will have access to our swimming pool, and you will be notified in advance if your child’s class is swimming! Each class will have an art class option as well.
How are the children grouped?
The children attending 5 days a week for virtual learning will start in a Unit of mixed ages and then will be split into smaller groups of mixed grades K5-2nd and 3rd-5th. These units will further be broken down based on virtual learning schedules.
The children attending 3 days a week for virtual learning will be separated by schools. Each School unit will be divided into groups, based on grade, K5-2nd and 3rd-5th.
The units will not mix with other units. However, the groups within the unit may mix. The teachers assigned to each unit will stay the same for each session.
Where will my child’s classroom be?
Each cohort will have a Landing Zone, Learning Zone, Activity Zone and Quiet Zone to rotate between, throughout the day, and in varying spaces throughout the JCC. Some of these spaces will have multipurpose, as the Learning Zone can double as a Quiet Zone, and the Landing Zone could act as the Activity Zone, and will be dependent upon the current classroom needs. Each child will have a space to log into their virtual classrooms to attend their online learning sessions, a quiet space to complete their required reading, a space for classroom free choice activities and an indoor and outdoor space to run and play. Your child’s classroom assignment will be emailed prior to the beginning of the program.
If my child completes their class and school work, what will they do?
We will have a variety of different activities for the children to do once they have completed their learning and course work. Each child will be given ample time to complete their work. Every day there will be different group activities, free time, and classroom activities to participate in. Additionally, we will have our specialists on staff to help lead enriching art projects, exciting gym games and a splashing good time in the swimming pool.
Will a teacher be available to support my child’s learning?
While we are not a school, our goal is to support your child(ren) and their learning. This program has been created by experienced educators and program developers. We will check to ensure your child has completed their assigned work and do our best to answer all of their questions, but we cannot offer personalized education.
What is expected of me, as a parent?
Communication from you will be the most important factor with the success of your child and their virtual learning. You will need to make sure your child comes to the Student Center prepared with their assignments and required school materials, (electronic device, headphones with microphone, and required school supplies) including but not limited to: their login and password credentials for the learning platforms their school will be using. As well as providing our teachers with any teacher correspondence or updates, from your child’s school.
Does my child need to bring school supplies?
Yes. Please send your child with their necessary supplies for learning. Electronic device (laptop, tablet, etc.), headphones with microphone, paper, pencils, pens, markers, and any other required school supply. We will have basic school supplies available, should someone need it.
Will my child complete their homework?
Student Center understands that each child has different homework and learning needs. We will do our best to support your child and ensure that they have completed their assigned work. However, please know that some children may need extra time to complete their assignments and that might affect them from completing their assignments while at Student Center.
My child has an IEP, will they be supported with their needs?
We understand each child is different and has different needs. We will do our best to support each child and their individual needs, however we are not able to provide 1:1 support.
Do I need to send lunch and snacks?
2 snacks will be provided —1 in the morning and 1 in the afternoon. Please send a Kosher style lunch with your child each day.
Kosher style means that the lunch can either contain meat or dairy, but cannot have both, and cannot contain pork or shellfish. For example: if you send a turkey sandwich, please leave off the cheese. Yogurt and string cheese will also not be allowed to accompany the turkey sandwich. If you send a cheese sandwich, please do not send meat also. Some examples of what to send for lunch:
- Cheese sandwich, carrots with hummus, apple, animal crackers
- Peanut butter and jelly, cucumbers, orange, string cheese
- Turkey sandwich, cherry tomatoes, grapes, veggie sticks
- Tuna salad, egg salad and cold noodles are great options as well
Children are asked not to share any part of their lunches with their friends.
What is your snack policy?
Student Center provides nutritious, kid-friendly, kosher snacks daily. If your child has any food restrictions or allergies, please let us know. We do not allow additional snacks to be brought in due to Kashrut and allergies. Ferrante’s Cafa B Data will not be open to serve snacks or lunch.
How are birthdays celebrated at Student Center?
If your child is celebrating a birthday and you would like to arrange a special snack for the entire group in the child’s honor, contact the Director at 414-967-8218 in advance. Please do not send any special birthday snacks to the program. The JCC is a kosher facility and all incoming food must be from an approved kosher distributor.
What are Student Center’s hours and days of service?
Student Center operates from 7:45 AM until 4:30 PM Monday – Friday. All children must be dropped off and picked up by their assigned times. Drop offs are assigned from 7:45-8:15 and pick ups begin at 4:30.
Where do I drop off and pick up my child?
Our building is located at 6255 N Santa Monica Blvd. in Whitefish Bay.
Drop off and pick up times will be staggered, to allow safe distances between children and adults. At this time we are not allowing anyone other than students and staff in the program space. Drop offs and pick ups will be done in one of our JCC parking lots.The times and locations will be emailed to families the Friday before the first day of a registered session.
If your scheduled drop off or pick up time does not work for you, please contact the Director of Youth Programs. We will do our best to accommodate your schedule, as long as it fits within our scheduled hours of operation.
Who may pick up my child at the end of the day?
On the registration form, you have listed persons authorized to pick up. If someone other than a previously designated adult is picking up your child, please notify the Director by email or by phone. We will not release your child without checking photo identification. They will be expected to pick up in the designated parking lot at the designated pick-up time.
What about JCC Kids Center and Vacation Days?
We will not be running before and after school programs or vacation day programs at this time.
Important Numbers & Contact Information
Ronna Ruffin, Director of Youth Programs 414-967-8218
Absence Hotline 414-967-8267
Student Center Cell Phone 414-429-8740
Sarah Siegel, Chief Program Officer 414-967-8185
Harry & Rose Samson Family JCC
964-4444 (Main) 964-0922 (Fax)
6255 N. Santa Monica Blvd.
Whitefish Bay, WI 53217
Monday-Friday: 5:00 am – 7:00 pm
Saturday-Sunday: 8:00 Am – 5:00 pm
If a child develops a COVID-19 related symptoms (fever 100.4 or greater, shortness of breath, a new cough or rash, diarrhea, fatigue, headache, muscle aches, nausea, loss of taste or smell, sore throat, and/or vomiting) during the day, the child will be immediately removed from the classroom and moved to the designated, staffed isolation room. The parent will be notified by the educators; if parent is not available immediately, emergency contacts will be used. Fever reducing medication will not be administered by Student Center staff. Other medication still requires a physician’s note to dispense and must come in the original packaging with dosage amount. They will also need the state required medication authorization form on file, in order for us to administer any medication.
If a staff member develops COVID-19 related symptoms (with any of the same symptoms listed above), they will be sent home.
Anyone (staff member or child) with a fever of 100.4 degrees Fahrenheit or above must be isolated for a minimum of seven days after symptom onset and 72 hours after their fever resolves without fever-reducing medication. For example, if the fever and symptoms resolve on day seven, the staff member or child can return on day 10. Staff with household contacts with adults or children with COVID-19 must be quarantined for 14 days after their last household exposure. For most, this will be 14 days after the household contact with COVID-19 is released from isolation.
We understand that all children become sick at one time or another, especially in a school environment. Our goal is to keep the children well and to diminish the possibility of spreading communicable diseases. We appreciate parental assistance in determining the wellness of your child. Please do not send your child to school if he/she exhibits the either COVID-19 related symptoms or those of other communicable disease: fever, vomiting, diarrhea, sore throat, viral blisters, or rashes.
If your child arrives showing signs of being ill, they will not be permitted to attend the program. If your child becomes ill during the day, someone must be able to pick up your child in case of an emergency. For this reason it is necessary for the JCC to be informed immediately about job changes, phone number changes, schedule changes and changes in authorized pick up contact information.
Our staff are trained in safety procedures, and emergencies will be handled accordingly. The safety and welfare of your child is our primary concern. The Registration Form asks you to list specific allergies or food restrictions as well as a notation of actions to be taken in the event of an allergic reaction.
What if my child is sick?
The staff of Student Center are concerned about the health and safety of all the children in our care. PLEASE, KEEP YOUR CHILD AT HOME if your child has symptoms of illness.
What happens if the Cohort at my child’s school or the entire school closes or is suspended as a result of a confirmed case or exposure of COVID-19?
We will assess each situation as it occurs and make decisions in the best interest of the safety and health of our staff and other children.
What happens if there is a confirmed case or exposure of COVID-19 in my child’s Student Center cohort or school gets closed?
We are working very closely with the North Shore Health Department and with their guidance, will make decisions in the best interest of everyone’s safety and health. Families will be notified by email in the event of a closure or interruption of service.
Fees & Attendance FAQ
What is your fee policy?
A payment plan must be made with the JCC or payment received in full before the first day of your child’s attendance. Failure to make proper payment arrangements will result in your child’s withdrawal from the program.
When are my forms due to the JCC?
Per our State licensing laws, we are required to have these forms submitted prior to the start of your child’s first day of Student Center. If they are not submitted before then, your child will not be able to attend our program. There will also be a $50 late fee applied for forms received after September 1, 2020.
What if I know my child will be absent from Student Center?
If your child will be absent on a day they are normally scheduled for the Student Center, you must call our absence line at 414-967-8267 on or before the day of absence. Please leave a voicemail with your child’s name, school, grade, and date(s) of absence. If you call need to report an absence after 7:30 AM on the day of the absence, please call 414-429-8740.
What if I am LATE picking up my child?
The program hours of operation are 7:45am-4:30pm. Children must be picked up promptly. Families who pick up their child beyond the scheduled pick up time will be assessed a fee at the rate of $1.00 per minute for every minute after the program officially closes. Extenuating circumstances will be evaluated on a case-by-case basis. If you know you are going to be late, please call and let us know so we (and your child) won’t worry.
Student Center makes every effort to work with all children and families enrolled in our program. On rare occasion, circumstances may occur that bring the program to the conclusion that it cannot meet or provide for the needs of the child and or family. In this case the program reserves the right to ask you to seek a more appropriate alternative if it is determined by the program, in it’s sole discretion, that it is in the best interest of the child and the program.